Click on the Forgot User Name link in the home page. Please provide the information
needed in the form and submit. NASDAQ OMX will verify your information and email
the user name on file.
If you forgot your password, click on the link "Forgot Password" in the home page
Step 1: Type in your User Name and Email Address that you had provided when you
registered on the site.
Step 2: The system verifies the information and if both the username and the email
address are valid the system will send an email with the activation link to reset
the password.
Step 3: Click on the link to change your password and login with the new password.
The email will be from Do-Not-Reply@NasdaqOMX.com. If you do not receive the email
in 15 minutes please check your spam settings and your spam folder.
If you have
questions please contact
EIPSupport@nasdaq.com
Try invalid password until the account is locked. And then in the home page, enter
your User Name and click the Logon button and follow the instructions.
Enter the email address you used in your profile.
The system will send you the activation code to unlock your account.
You can set your new password and security questions.